Dubrovnik Basics

Essential Information


Croatian is the official language, although English is widely spoken in all the touristic areas and sites. The cruise ship passenger will not have any communication issues when going to a historical site, museum, shop or restaurant. However, in off the beaten track areas and less used services - like public buses - be prepared to use some additional 'sign' language to get yourself understood.

Tourist Information

The Tourist Information Office close to the Port of Gruž where the cruise ships dock is within walking distance (no more than 300 yards) from the exit gates. But if you are heading to the Old Town, the cruise ship traveller can always get all required information from the Tourist Office next to the Pile Gate.

Dubrovnik Card

The Dubrovnik Card is a new service for tourists - and cruise ship passengers, naturally - which for a special price - HRK 170.00 (US$24.00) - allows FREE entrance to all major museums in the city including the city walls and FREE travel on the city's bus services. The card is on sale at the Tourist Offices and all cultural institutions.

Public Transportation

Taxis: as the Cruise Ship Traveller walks down the gangway it will be impossible to miss the Taxis offering a ride to the Old Town for €13.00 (Euros) per car. It may be worth the convenience. A Taxi ride, specially if sharing, is cheaper than what cruise lines offer for shuttle transfer but, naturally, costs more than the public bus.

Photo of Public Bus in Dubrovnik Cruise Ship Port

Bus Stop on Brsalje Square

Photo: © IQCruising.com

Buses: Dubrovnik has a good network of public buses. Next to exit gate of the Port of Gruž, the Cruise Ship Passenger can get on a special bus that offers a Return Transfer to the Old Town for €4.00 (Euros) per person. Alternatively, you can walk (200 meters) to the Main Bus Station where buses 1, 1a, 1b, 3 and 8 will take you to Brsalje Square right by the Pile Gate, which is the main entrance to the Old Town. Buses #4 and #6 will go to Lapad if you wish to explore the beaches in the area. The regular bus ticket costs 12kn (Kuna) - around US$2.00 - one way. For the way back, you will find the clearly marked bus stops on Brsalje Square and you can buy tickets at the Local Buses Kiosk.
Be Aware: Public Buses only accept Kuna.

Money Matters

Currency: the KUNA is the official currency and although Croatia entered the European Union in July 2013, the country has not adopted the Euro - therefore, be aware that it is illegal for businesses to accept payments in currencies other than Kuna. The Kuna is divided in 100 Lipa. There are 1, 2, 5 and 25 Kuna coins and 5, 10, 20, 50, 100, 200, 500 and 1.000 Kuna banknotes.

ATM's: the cruise ship passenger will find exchange offices and ATM's all over the Old Town. Most restaurants accept credit cards but, even so, do ask as you can not pay cash with any other currency but Kuna. If a tour to the explore the attractions out of town is in your plans, it is strongly advisable to carry a reasonable amount of cash (Kuna).

Credit Cards: most restaurants, shops and tourist attractions accept credit and debit cards, namely American Express, Diners Club, Eurocard/Mastercard and Visa.

Tipping: not expected like in the USA. However, a 'keep the change' kind of tip will be appreciated for good service - Croatians usually round up the bill as a goodwill gesture.

Haggling: unless you are dealing with street vendors selling local crafts and souvenirs of all sorts, haggling will not take you far in regular shops and can even be taken offensively.

Good to Know

Electricty: the electric supply in Croatia follows the continental European standard of 220W, 50h. Therefore, American and British cruise passengers may need a transformer and surely need an adaptor for a typical European two pin plug.

Smoking: smoking is strictly forbidden in all enclosed public spaces, including restaurants and bars. HOWEVER, smoking is allowed in outdoors seating areas of many (but not all) restaurants and cafés.

Toilets: there are four public toilets in the Old Town charging 5 kunas and kept both safe and clean - all these open between 7:00 am and 8:00 pm. The cruise passengers will find two public toilets by the Pile Gate, another one close to the Ploče Gate and one other next to the Fishmarket.

Essential Information

Basics At a Glance

LANGUAGE Croatian - English spoken in tourist areas.
TOURISM INFO Offices by the Port and Old Town
TRANSPORTS Taxis, Buses and Airport.
COMMUNICATIONS Good and efficient.
Internet At Caffes
Phone Codes Country (385), Dubrovnik (20)
Post Office Efficient - Old Town
MONEY MATTERS Kuna (Euro is NOT accepted)
ATM Widely available.
Exchange A few in touristic areas.
Credit Cards All major cards are widely accepted.
Tipping NOT required
Haggling NOT customary, will not take you far.
HEALTH MATTERS Dubrovnik has a modern Hospital; Pharmacies close to the Port and in the Old Town.
TIME ZONE European Continental Time (+ 1 GMT)
ELECTRICITY 240 V - 2 pin european socket

Tourist Office

Tourist Information Offices

Port of Gruž
Obala Pape Ivana Pavla II 1 - Phone: (+385- 20) 41 79 83
Opening Hours: 8.00am to 9.00pm

Old Town
Brsalje 5 - Phone (+385-20) 31 20 11
Opening Hours: 8.00am to 9.00pm

Be Aware: Tourist Information Offices are closed on 25 December

Website: www.tzdubrovnik.hr


Health Matters

Emergency Call



Port of Gruž
Address: Obala pape Ivana Pavla II 9
Open Weekdays - 07:00 am to 8:00 pm | Saturday - 07:30 am to 3:00 pm | CLOSED on Sunday.

Old Town - Kod Male Braće
Address: Placa 30
Open Weeksdays - 07:00 am to 8:00 pm | Saturday - 07:30 am to 3:00 pm | CLOSED on Sunday.

Old Town - Kod Zvonika
Address: Placa 4
Open Weeksdays - 07:00 am to 8:00 pm | Sat 07:30 am to 3:00 pm | CLOSED on Sunday.


Dubrovnik General Hospital
Address: Roka Mišetića

Keep in Touch

Post Office

Central Post Office
Address: Vukovarska 16
Open Weekdays - 07:00 am to 8:00 pm | Saturday 08:00 am to 3:00 pm | CLOSED Sun.

National Holidays

January 1 - New Year’s Day
January 6 - Epiphany
February 3 - Saint Blaise's Day
May 1 - International Workers’ Day
June 4 - Corpus Christi
June 22 - Anti-Fascist Resistance Day
June 25 - Statehood Day
August 5 - Victory and Homeland Thanksgiving Day
August 15 - Feast of the Assumption
October 8 - Independence Day
November 1 - All Saints’ Day
December 25 - Christmas
December 26 - Saint Stephen’s Day
Easter takes place in different days every year.

Basics - Photos


Photo of ATM on Placa in Dubrovnik Cruise Ship Port

Photo: © IQCruising.com

Cashing Money in the Old Twon

Photo of ATM in Dubrovnik Cruise Ship Port

Photo: © IQCruising.com

ATM by the Entrance of the Old Town

Public Bus

Bus Ticket Kiosk at Dubrovnik Cruise Ship Port

Photo: © IQCruising.com

Public Bus Tickets

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Last Update: January 21, 2018

The information on this page was accurate when last updated and published but changes may have occurred without notice.
It is advisable to confirm details with local tourist information before planning your cruise, tour or excursion of Dubrovnik
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